SKY BUILDERS

— PRIVACY POLICY —

Effective Date: 19 August 2026
Business Name: SKY BUILDERS
Address: Office No. 2, 2nd Floor, Narendra Chaya Apt, Kothrud, Near Pranjape School, Above RWorld Salon, Pune, Maharashtra – 411038
Phone: +91 9823401777
Email: aarifashiyana@gmail.com

1. Introduction

SKY BUILDERS (“SKY BUILDERS”, “we”, “us”, or “our”) respects the privacy of individuals who visit our website, communicate with us, submit enquiries, use our services, or interact with our digital communication channels.

This Privacy Policy explains how SKY BUILDERS may collect, use, store, protect, and disclose information obtained through our website and business communication channels, including WhatsApp Business messaging and RCS communications where applicable.

We aim to handle personal information responsibly, transparently, and only for legitimate business, service, communication, security, compliance, and operational purposes.

By accessing our website or voluntarily providing information to SKY BUILDERS, you acknowledge the practices described in this Privacy Policy.

This Privacy Policy should be read together with our Terms & Conditions and any specific notices presented when information is collected.

2. Information We Collect

Depending upon how you interact with SKY BUILDERS, we may collect different categories of information.

A. User Information

This may include:

  • Name.
  • Mobile or WhatsApp number.
  • Email address.
  • Address or location information voluntarily provided.
  • Business or organisation information.
  • Enquiry details.
  • Service requirements.
  • Communication preferences.
  • Information provided through contact forms.
  • Details contained in correspondence with us.

We only seek information reasonably relevant to the purpose for which it is collected.

B. Device and Technical Information

When you visit our website, certain technical information may be automatically collected, such as:

  • IP address.
  • Browser type.
  • Operating system.
  • Device type.
  • Language preference.
  • Approximate location derived from technical information where available.
  • Referring website.
  • Pages visited.
  • Date and time of access.
  • General website interaction information.

This information may help us maintain website security, troubleshoot technical problems, analyse website performance, and improve user experience.

C. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics technologies, or similar tools to support website functionality, understand visitor behaviour, maintain security, and improve services.

Further information is provided in the Cookies & Tracking Technologies section below.

D. Message Data

If you communicate with SKY BUILDERS through WhatsApp, RCS, SMS, email, contact forms, telephone, or other channels, we may process information necessary to respond to your communication.

This may include the content of your enquiry, communication history, contact information, message timestamps, delivery information, and related service details.

We do not ask users to provide unnecessary sensitive information through ordinary communication channels.

3. Purpose of Data Collection

SKY BUILDERS may collect personal information for legitimate and reasonable purposes, including:

  • Responding to enquiries.
  • Providing requested services.
  • Communicating with customers.
  • Processing service requests.
  • Sending confirmations and notifications.
  • Providing customer support.
  • Managing business relationships.
  • Sending marketing communications where permitted.
  • Maintaining records.
  • Improving website functionality.
  • Preventing fraud and abuse.
  • Maintaining cybersecurity.
  • Meeting legal and regulatory requirements.
  • Managing communication preferences.
  • Evaluating service quality and performance.

Information will not knowingly be collected for purposes unrelated to the stated business purpose without an appropriate legal basis or notice.

4. Consent for WhatsApp & RCS Data Processing

Where required, SKY BUILDERS will seek appropriate consent before sending promotional communications through WhatsApp, RCS, SMS, email, or other electronic channels.

By voluntarily providing your WhatsApp number, telephone number, or other contact details and requesting communication from SKY BUILDERS, you may be contacted for purposes reasonably connected to your enquiry or service relationship.

Marketing communications will be handled in accordance with applicable law and relevant platform requirements.

You may withdraw marketing consent or request cessation of promotional communications at any time by contacting SKY BUILDERS.

Withdrawal of consent for promotional communication will not necessarily affect processing required to fulfil a transaction, provide an existing service, maintain records, prevent fraud, or comply with law.

5. Legal Basis for Processing

Depending on the circumstances, SKY BUILDERS may process personal information on one or more of the following bases:

  • Your consent.
  • Performance of a requested service or contractual arrangement.
  • Compliance with applicable legal obligations.
  • Legitimate business purposes, where permitted by applicable law.
  • Protection of rights, property, systems, customers, or business operations.
  • Prevention, detection, and investigation of fraud, abuse, or security incidents.

Where consent is the appropriate basis, you may withdraw consent subject to applicable legal and operational limitations.

6. How We Use Collected Data

SKY BUILDERS may use collected information to:

  1. Respond to customer questions.
  2. Process enquiries and service requests.
  3. Communicate about requested services.
  4. Provide customer assistance.
  5. Send service-related notifications.
  6. Send promotional information where permitted.
  7. Maintain internal business records.
  8. Improve our website and services.
  9. Monitor communication performance.
  10. Detect spam, fraud, misuse, or security threats.
  11. Comply with applicable laws and regulatory requirements.
  12. Exercise or defend legal rights.
  13. Maintain and improve operational systems.

SKY BUILDERS will seek to limit processing to information reasonably relevant to these purposes.

7. Data Retention & Deletion

SKY BUILDERS retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, customer support, accounting, legal compliance, dispute resolution, fraud prevention, and legitimate business recordkeeping.

Retention periods may differ depending on the nature of the information.

When information is no longer reasonably required, SKY BUILDERS may securely delete, anonymise, or otherwise dispose of it, subject to applicable legal, regulatory, contractual, or legitimate recordkeeping requirements.

Where a user requests deletion, we will consider and process the request in accordance with applicable law. Certain information may need to be retained where legally required or reasonably necessary for legitimate purposes.

8. Data Sharing with Third Parties

SKY BUILDERS does not intend to sell personal information to third parties.

Information may, however, be shared with carefully selected service providers where necessary to operate our business and provide requested services.

Meta / WhatsApp

Where WhatsApp Business messaging is used, relevant information may be processed through Meta’s WhatsApp Business infrastructure and related service providers.

Such processing may be subject to Meta’s own terms, policies, security controls, and privacy practices.

Google

SKY BUILDERS may use Google services such as hosting, analytics, cloud infrastructure, business tools, or other technology services where applicable.

Information processed through Google services may be subject to Google’s applicable policies.

Telecom Operators

RCS and telecommunications messaging may involve telecom operators, messaging aggregators, technology providers, or network infrastructure providers.

Information necessary for message routing, delivery, authentication, security, and compliance may therefore be processed by relevant providers.

Other Service Providers

We may also use vendors for:

  • Website hosting.
  • Cloud storage.
  • Customer support.
  • Analytics.
  • Payment processing.
  • Security.
  • IT infrastructure.
  • Communication delivery.
  • Business administration.

Third parties are expected to process information according to applicable contractual, legal, and security requirements.

9. Security Measures & Encryption

SKY BUILDERS takes reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration, disclosure, or destruction.

Depending on the service and technology involved, security measures may include:

  • Access controls.
  • Authentication procedures.
  • Secure hosting.
  • Encryption or encrypted transmission where supported.
  • Restricted employee access.
  • Monitoring and logging.
  • Security updates.
  • Backup and recovery procedures.
  • Vendor security controls.
  • Reasonable incident-management procedures.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, SKY BUILDERS cannot guarantee absolute security of information transmitted through the internet.

10. Cookies & Tracking Technologies

SKY BUILDERS may use cookies and similar technologies for legitimate website purposes.

Cookies may help us:

  • Remember preferences.
  • Improve website functionality.
  • Understand visitor behaviour.
  • Analyse website traffic.
  • Maintain security.
  • Measure website performance.
  • Improve content and user experience.

Some cookies may be placed by third-party service providers used on our website.

Most browsers allow users to manage or disable cookies through browser settings. Disabling certain cookies may affect website functionality.

Where legally required, appropriate consent mechanisms may be implemented for non-essential cookies or tracking technologies.

11. Data Transfer & Storage (India-based)

SKY BUILDERS operates its business from Pune, Maharashtra, India.

Where reasonably practicable, business records and information may be maintained using systems or service providers supporting operations in India. However, certain third-party technology providers, communication platforms, cloud infrastructure providers, analytics providers, or messaging providers may process information outside India depending on their infrastructure and service architecture.

Where information is transferred or processed outside India, SKY BUILDERS will seek to do so in accordance with applicable legal requirements and appropriate contractual or organisational safeguards where required.

12. User Rights (Access, Correction, Deletion)

Subject to applicable law, individuals may have rights concerning their personal information, including the ability to:

  • Request access to certain personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Request cessation of certain promotional communications.
  • Raise concerns regarding the handling of personal information.

Requests should be submitted to:

Email: aarifashiyana@gmail.com
Phone: +91 9823401777

For security purposes, SKY BUILDERS may need to verify the identity of the person submitting a request before making changes or disclosing information.

Some requests may be restricted where compliance would conflict with legal obligations, fraud prevention, security requirements, contractual obligations, or other lawful grounds.

13. Policy for Children

The SKY BUILDERS website and services are not intentionally designed to collect personal information from children without appropriate parental or guardian involvement.

We do not knowingly request unnecessary personal information from children.

If a parent or guardian believes that a child has provided personal information to SKY BUILDERS without appropriate permission, they may contact us at the details provided in this Privacy Policy.

Upon receiving a legitimate request, we will consider appropriate action in accordance with applicable law.

14. Updates to Privacy Policy

SKY BUILDERS may periodically update this Privacy Policy to reflect changes in:

  • Applicable law.
  • Regulatory requirements.
  • Business operations.
  • Website functionality.
  • Communication technologies.
  • WhatsApp or Meta requirements.
  • RCS or telecom requirements.
  • Security practices.
  • Data processing activities.

When changes are made, the updated version will be published on the website with a revised effective date.

Users are encouraged to review this Privacy Policy periodically.

Continued use of the website after an updated Privacy Policy becomes available may constitute acknowledgement of the revised policy to the extent permitted by applicable law.

15. Governing Law (India)

This Privacy Policy shall be governed by and interpreted in accordance with applicable laws of India.

SKY BUILDERS will seek to process personal information in accordance with applicable Indian privacy, information technology, consumer protection, telecommunications, and other relevant laws and regulations as applicable to its operations.

Any dispute concerning this Privacy Policy will initially be addressed through reasonable communication between the concerned individual and SKY BUILDERS.

Subject to applicable law, courts having appropriate jurisdiction in Pune, Maharashtra, may have jurisdiction over disputes relating to this Privacy Policy.

16. Contact Information

If you have questions regarding this Privacy Policy, wish to exercise an applicable privacy right, want to withdraw promotional communication consent, or have concerns about the handling of your information, please contact SKY BUILDERS.

SKY BUILDERS
Office No. 2, 2nd Floor, Narendra Chaya Apt,
Kothrud, Near Pranjape School,
Above RWorld Salon, Pune, Maharashtra – 411038
PIN: 411038
Phone: +91 9823401777
Email: aarifashiyana@gmail.com

We will make reasonable efforts to review legitimate privacy requests and respond within a reasonable period, subject to applicable legal and operational requirements.

Last Updated: 19 August 2026