SKY BUILDERS

— TERMS & CONDITIONS —

Effective Date: 19 August 2026
Business Name: SKY BUILDERS
Registered/Business Address: Office No. 2, 2nd Floor, Narendra Chaya Apt, Kothrud, Near Pranjape School, Above RWorld Salon, Pune, Maharashtra – 411038
Contact: +91 9823401777
Email: aarifashiyana@gmail.com

1. Introduction

Welcome to the website and digital communication services operated by SKY BUILDERS (“SKY BUILDERS”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, digital services, customer communication channels, WhatsApp Business communications, RCS communications, enquiry facilities, and any other services or features made available by SKY BUILDERS.

SKY BUILDERS is committed to providing customers with a professional, transparent, and reliable digital experience. These Terms are intended to establish clear expectations concerning the use of our website and communication services, including the processing and delivery of customer enquiries, notifications, updates, confirmations, service-related communications, and promotional communications where applicable.

By accessing our website, submitting an enquiry, communicating with us through WhatsApp, RCS, telephone, email, or any other available channel, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with any part of these Terms, please discontinue use of the website and our digital services.

2. Definitions

For purposes of these Terms:

“Business”, “SKY BUILDERS”, “we”, “us”, or “our” means SKY BUILDERS operating from the address stated above.

“Website” means the website, landing pages, forms, digital interfaces, and related online properties operated by SKY BUILDERS.

“User”, “customer”, “you”, or “your” means any individual, business, organisation, representative, or other person accessing or using our website or services.

“Services” means the services, products, consultations, enquiries, support, communications, and other offerings made available by SKY BUILDERS.

“WhatsApp Business Platform” means the business communication infrastructure and services provided by Meta Platforms and its applicable partners for business messaging.

“RCS” means Rich Communication Services or related business messaging services made available through participating telecommunications operators, messaging platforms, technology providers, or communication partners.

“Communication Data” means information contained in or associated with communications exchanged between SKY BUILDERS and a user, including enquiries, messages, contact details, communication preferences, and transaction-related information.

3. Acceptance of Terms

By using the SKY BUILDERS website or submitting information through any online or digital channel, you confirm that:

  1. You have read and understood these Terms.
  2. You agree to comply with all applicable laws and regulations.
  3. The information you provide is accurate and not misleading.
  4. You have authority to provide information on behalf of an organisation where applicable.
  5. You consent to receiving communications that are reasonably necessary to respond to your enquiry or provide requested services.
  6. Where marketing communications require consent, you provide such consent voluntarily.

These Terms constitute an understanding between you and SKY BUILDERS concerning use of the relevant digital services.

4. Description of Services

SKY BUILDERS provides services and business assistance according to the nature and scope of its offerings. Information presented on the website is intended to provide general information and may be updated periodically.

Service descriptions, specifications, availability, pricing, timelines, deliverables, and other commercial terms may vary depending upon individual requirements and the agreement entered into between SKY BUILDERS and the customer.

Website information should not automatically be interpreted as an unconditional offer, contractual commitment, quotation, or guarantee unless expressly stated otherwise.

Any specific service engagement may be subject to additional written terms, quotations, invoices, work orders, proposals, or agreements.

5. Eligibility

The website and services are intended primarily for persons who are legally capable of entering into binding agreements under applicable Indian law.

If you use the website on behalf of a company, partnership, organisation, or other legal entity, you represent that you have the authority to act on behalf of that entity.

Individuals who are not legally competent to enter into contracts should use the services only with the involvement and consent of an appropriate parent, guardian, or authorised representative.

6. Account Registration

Where SKY BUILDERS provides an account, registration facility, enquiry portal, or other authenticated service, you may be required to provide accurate information such as your name, telephone number, email address, business information, or other relevant details.

You are responsible for ensuring that the information supplied remains accurate and current.

You must not impersonate another person, create an account using false information, or use another person’s credentials without proper authority.

SKY BUILDERS may restrict, suspend, or terminate access where information appears fraudulent, misleading, abusive, unlawful, or inconsistent with these Terms.

7. User Responsibilities

Users agree to use SKY BUILDERS services responsibly and lawfully.

You must not:

  • Provide false, fraudulent, or misleading information.
  • Use the website for unlawful activities.
  • Attempt to gain unauthorised access to our systems.
  • Introduce malware, malicious code, or harmful software.
  • Interfere with website security or availability.
  • Abuse communication channels.
  • Send unlawful, threatening, harassing, defamatory, or offensive content.
  • Attempt to circumvent applicable messaging restrictions.
  • Use our communication facilities for spam or unsolicited bulk messaging.
  • Misrepresent your identity or relationship with SKY BUILDERS.

You are responsible for the accuracy of information submitted through forms, WhatsApp, RCS, email, telephone, or other communication channels.

8. Payment & Billing Terms

Where services are provided against payment, applicable charges will be communicated through quotations, invoices, proposals, agreements, or other commercial documents.

Customers are responsible for paying applicable charges within the agreed period.

Unless otherwise agreed in writing, statutory taxes, government charges, third-party charges, communication charges, or other applicable costs may be payable separately.

Payments made through third-party payment gateways may also be subject to the terms and policies of the respective payment service provider.

SKY BUILDERS reserves the right to suspend services where undisputed amounts remain unpaid beyond the agreed payment period.

9. Subscription Renewal & Termination

Where SKY BUILDERS offers any recurring service or subscription, the applicable renewal conditions will be communicated before or at the time of subscription.

A recurring service may renew automatically only where such arrangement has been clearly disclosed and legally permitted.

Either party may terminate a service relationship in accordance with the applicable service agreement.

SKY BUILDERS may suspend or terminate access where:

  • The customer materially breaches these Terms.
  • Payment obligations remain outstanding.
  • The service is used unlawfully.
  • The customer engages in abusive or fraudulent conduct.
  • Continued provision of the service could expose SKY BUILDERS or its communication partners to compliance or security risks.

Termination does not automatically remove obligations that accrued before termination.

10. Use of WhatsApp Official API & RCS

SKY BUILDERS may use official WhatsApp Business communication infrastructure and RCS-enabled communication services to communicate with customers, prospects, or users.

Such communications may include:

  • Enquiry responses.
  • Service updates.
  • Appointment or request confirmations.
  • Transaction-related notifications.
  • Customer support.
  • Important account or service information.
  • Promotional communications where appropriate consent and applicable requirements are satisfied.

WhatsApp and RCS services are operated through independent technology, platform, telecom, or messaging providers. Message availability and functionality may therefore depend on network connectivity, platform availability, recipient device compatibility, operator support, approved message templates, and applicable policies.

SKY BUILDERS does not claim ownership of WhatsApp, RCS, Meta, Google, telecom operator, or third-party platform trademarks.

SKY BUILDERS will use applicable official communication channels and will seek to comply with relevant Meta Business Messaging requirements, WhatsApp policies, RCS requirements, telecom regulations, and applicable Indian laws.

11. Message Delivery & Compliance Policy

Message delivery cannot be guaranteed in every circumstance.

Messages may be delayed, rejected, filtered, blocked, or otherwise affected due to:

  • Recipient network conditions.
  • Device limitations.
  • Invalid or inactive numbers.
  • User blocking or opting out.
  • Platform restrictions.
  • Telecom operator restrictions.
  • Spam or quality controls.
  • Template approval requirements.
  • Service outages.
  • Regulatory requirements.
  • Security or fraud-prevention systems.

SKY BUILDERS will not knowingly use communication services to facilitate spam, fraud, phishing, impersonation, illegal activities, or other prohibited conduct.

Where marketing messages are sent, SKY BUILDERS will seek appropriate consent and provide reasonable mechanisms for recipients to stop receiving such communications.

Users may request cessation of promotional communications by contacting SKY BUILDERS using the details provided in this document.

12. Intellectual Property Rights

Unless otherwise stated, website content including text, branding, logos, graphics, layouts, photographs, designs, documents, and other materials made available by SKY BUILDERS are owned by or licensed to SKY BUILDERS.

You may access and use website materials for legitimate personal or business purposes connected with interacting with SKY BUILDERS.

You may not reproduce, distribute, modify, publish, sell, licence, reverse engineer, or commercially exploit our protected materials without prior written permission.

Nothing in these Terms transfers ownership of SKY BUILDERS intellectual property to a user.

Third-party trademarks remain the property of their respective owners.

13. Confidentiality

SKY BUILDERS may receive information from customers that is commercially or personally sensitive.

We will take reasonable measures to protect confidential information and will use it for legitimate business purposes, service delivery, customer support, compliance, administration, or other purposes permitted by applicable law.

Confidentiality obligations do not apply to information that:

  • Is publicly available without breach of confidentiality.
  • Was lawfully known before disclosure.
  • Is independently developed.
  • Must be disclosed under law, court order, regulatory direction, or lawful government request.

14. Disclaimer of Warranties

SKY BUILDERS seeks to maintain accurate and reliable website and communication services but does not represent that the website or all services will always be uninterrupted, error-free, completely current, or available at all times.

Third-party platforms, telecommunications services, internet infrastructure, hosting providers, payment processors, WhatsApp services, RCS services, and other external systems may experience outages or restrictions beyond SKY BUILDERS’ reasonable control.

To the extent permitted by applicable law, services are provided subject to their applicable commercial terms and without warranties beyond those expressly provided in writing.

Nothing in these Terms excludes any statutory rights that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted under applicable Indian law, SKY BUILDERS shall not be responsible for indirect, incidental, consequential, special, or punitive losses arising from the use or inability to use the website or third-party communication services.

This may include losses arising from platform downtime, network failures, message delays, recipient-side restrictions, third-party service interruptions, or unauthorised events outside our reasonable control.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law, including liability arising from fraud or other matters where exclusion is prohibited.

Where legally permissible, SKY BUILDERS’ aggregate liability relating to a particular paid service will be limited to the amount actually paid by the customer for the relevant service giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless SKY BUILDERS, its representatives, employees, service providers, and authorised partners from claims, losses, liabilities, damages, costs, and reasonable expenses arising from:

  • Your unlawful use of the website.
  • Your breach of these Terms.
  • Your violation of third-party rights.
  • False or misleading information submitted by you.
  • Unauthorised use of another person’s data.
  • Misuse of WhatsApp, RCS, or other communication facilities.
  • Your violation of applicable law or platform policies.

This obligation will apply to the extent permitted by applicable law.

17. Governing Law (India)

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising between you and SKY BUILDERS will initially be addressed through good-faith communication and reasonable efforts to resolve the matter amicably.

Subject to applicable law and any mutually agreed dispute-resolution mechanism, courts having appropriate jurisdiction in Pune, Maharashtra, may have jurisdiction over disputes relating to these Terms.

Nothing in this section prevents either party from seeking urgent legal or equitable relief where such relief is available under law.

18. Changes to Terms

SKY BUILDERS may update these Terms from time to time to reflect changes in our services, technology, legal requirements, platform policies, security practices, or business operations.

Updated Terms will be published on the website with a revised effective date where appropriate.

Your continued use of the website or services after an update may constitute acceptance of the revised Terms to the extent permitted by applicable law.

Customers should periodically review this page for changes.

19. Contact Information

For questions, complaints, service-related concerns, privacy-related requests, communication preferences, or questions regarding these Terms, please contact:

SKY BUILDERS
Office No. 2, 2nd Floor, Narendra Chaya Apt,
Kothrud, Near Pranjape School,
Above RWorld Salon, Pune, Maharashtra – 411038
PIN: 411038
Phone: +91 9823401777
Email: aarifashiyana@gmail.com

SKY BUILDERS will make reasonable efforts to review and respond to legitimate customer concerns within an appropriate period.

Last Updated: 19 August 2026